Rogers Community Forums

Re: Misinformed about financing cost!

Yeah, I just returned the phone and cancelled my financing.

Re: Setup fee charged even though did Self Serve online

Rogers and all of the carriers have so many ridiculous fees to nickel and dime us now. It is possible that only the $35 setup fee for a new device was the one being waived. It is possible the credit for the $75 fee did not make it on to this bill.The...

Setup fee charged even though did Self Serve online

Added an additional line today on the website. Used self serve and the website clearly states that then $75 Setup Fee will be waived. However, after receiving email with the Mobile Service Agreement, Bill Estimate, Critical Information Summary PDF'...

Re: Voicemail notice

@PapaKm wrote: I received a notice on my home phone that states "Voicemail msg. via phone co.". SInce I do not have voicemail on my home phone I can't access it. I have tried to get rid of the message as it causes problems when dialing out but putt...

Missing AirPods (Gen 2) from iPhone 16 Pro Max Plan Order

Dear Rogers Customer Support,I hope this message finds you well.I am writing to bring to your attention an issue regarding my recent plan application with Rogers. I applied for a plan that included the iPhone 16 Pro Max along with AirPods (2nd Genera...