Internet
Got questions about your modem, router, speeds or WiFi?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

XB7 + router, is bridge mode worth it?

Hello everyone. I am a recent new customer of Ignite 1.5g using a XB7 modem, coming from Fido 150u using a CODA-4582U. I've noticed a few things, such as no speedboost. 150u starts at 700 and then stabilizes at 500 or so. 1.5G starts at 100, and then...

Resolved! Band Steering does not work properly

 Rogers Ignite......just found out the sprinkler wifi controller can not connect. Now along with the security cameras having to be connected by cable, this system is a bust......now what !!!!! Don't have the balance of the day to spend on the phone w...

Porting all emails

We have finally done it and canceled our Roger services once and for all but now I'm tasked with forwarding my emails from my inbox. I have well over 500 emails to forward, the technician told me the easiest way to do this is find a YouTube video but...

Pgb777 by I've been around
  • 3056 Views
  • 4 replies
  • 0 likes

Fedup with ROGERS INTERNET POOR CONNECTION

Hello Rogers Team,   I am using Rogers Ignite Internet services @ Kingsmere Cresent, Scarborough, M1M3B2. I am writing today to complain of the poor service I received from your company from April 11- Present. It's 3 WEEKS now I don’t care if this ha...

finujohn by I've been around
  • 1736 Views
  • 4 replies
  • 2 likes

Poor optical cable installation London

I’ve moved into my property and had noticed that black cables were above ground on both sides of my house in London Ontario. I called bell and they sent a tech and they confirmed the wires are Rogers optical cables. What is Rogers going to do to fix ...

HG10 by I've been around
  • 1228 Views
  • 1 replies
  • 0 likes

Resolved! Ignite router will not connect a wifi device

 On further exploration, 4 hours of my time resetting various protocols on the watering system and router etc,etc...I have realized the router is not connecting said device to the internet for some reason. On the device it suggests checking the NTP, ...

Devices not showing up

My modem - router does not show any devices connected when I know there is.have tried resetting all devices ?     **Labels Added**

Wees by I'm here a lot
  • 2088 Views
  • 3 replies
  • 1 likes

Temporary Lines

In Ontario - 403/Winston Churchill area.  Massive amounts of "temporary" lines in this neighborhood.  Is Rogers planning to upgrade the infrastructure in this area??  When?? 

ajlaw by I've been here awhile
  • 1499 Views
  • 3 replies
  • 0 likes

Resolved! Rogers Ignite 1.5 Gigabit Modem Compatibility

So i got upgraded from Rogers 1 GB Plan to 1.5 Plan    Rep is saying the modem i have below is good to give 1.5 Gbps speed as i am planning to upgrade my network adapter and cables for 1.5 Gbps. Are we sure i dont need to swap the modem ?   HW Versi...

Mayoo by I plan to stick around
  • 8634 Views
  • 8 replies
  • 0 likes

Computers on network

I have 4 computers running win11 but cannot see them on the network. How do I make them visible?     **Labels Added**

DH950 by I've been around
  • 908 Views
  • 1 replies
  • 0 likes

Rogers Ignite 1.5gb/50mb delivers 200mb and no resolution in sight

I have rogers since more than year. since 3 months my signal started fluctuating and freezing/audio cut. I sent an email to rogers to fix this. Got respone to raise a complaint via their normal channel. So i raised a complaint on chat Rogers Issue C1...

jodha23 by I plan to stick around
  • 1564 Views
  • 3 replies
  • 0 likes

If you had Upgraded Upload Speed - Don't change your plan!

I was one of the group of Ignite folks that had the upload speeds upgraded to over 150 Mb.. today my renewal came up, and i renewed online, and now my speeds are down to 50 mb.  I contacted support, and was told that's the way it is.    So, if you wa...

Rillithain by I've been here awhile
  • 986 Views
  • 1 replies
  • 0 likes

Hosted Website Unreachable on Rogers Network

209.148.233.106: TTL expired in transit A ping to a website's IP address from Rogers home Internet results in an infinite loop on Rogers site. ping 162.215.217.214 Pinging 162.215.217.214 with 32 bytes of data:Reply from 209.148.233.106: TTL expired ...

ysetko by I've been around
  • 1009 Views
  • 1 replies
  • 0 likes

50mbps upload to 10mbps upload during peak usage hours

This is in contrast to having ~30mbps upload stable across the whole day before upgrading to 50mbps upload.   Are lower lows/less stable upload speeds expected/normal behaviour when on a gigabit internet package (Had 500 download, 30 upload before up...

MaNiHome by I've been here awhile
  • 1373 Views
  • 2 replies
  • 0 likes

Internet Maintenance Notifications - Feedback

Rogers once again is unreliable. Why does the Senior Leadership commit to making things better; they overpromise and under deliver!!Our wifi has been intermittent yesterday & today. I called and spoke with a live agent who mentioned the issue will be...

Lil69 by I've been around
  • 1205 Views
  • 1 replies
  • 0 likes